Category: Consumer affairs

UK government hires ‘nudge unit’ to help dispel heat pump myths

Behaviour experts say misinformation shared in media and by other stakeholders is impeding uptakeExperts from a “nudge unit” have been hired to help ministers fight misinformation about heat pumps in to try to...

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Revealed: Thames Water diverted ‘cash for clean-ups’ to help pay bonuses

Exclusive: UK’s biggest water company assessed risks before cutting back on cost of environmental work, investigation showsThames Water intentionally diverted millions of pounds pledged for environmental clean-ups towards...

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Public anger over water bill rises is justified, says UK environment secretary

‘Complete reset’ of water industry needed in face of poor service, pollution and leaks, says Steve ReedPublic anger over a significant increase in water bills to be unveiled this week will be justified, the...

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Winter fuel crisis: one million elderly already skipping meals and applications system ‘overwhelmed’

The row over Labour’s cuts to pensioners’ energy payments is about to flare up again after damning new research The row over the government’s decision to slash winter fuel payments is set to be reignited after...

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Energy bills, mortgages, food: will cost of living surge again under Labour?

The government claims to be fixing the economy but households may face more pressure in the months ahead Labour swept to power in the wake of a cost of living crisis that hit households hard, with the price of food and energy...

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