Category: Consumer affairs

UK government to make unprecedented intervention in setting of water bills

Exclusive: Angela Eagle tells utility bosses next price review ‘must focus on value for money for customers’UK politics live – latest updatesMinisters will make an unprecedented intervention in water bills and how companies...

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Potholes, bus fares and headphone dodgers: will Burnham’s strategy of ‘everyday fixes’ succeed?

Since Burnham took office Labour has prioritised small fixes to try to show voters it can make a genuine difference, with government insiders delighted at the public reactionIn the first episode of Armando Iannucci’s political...

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Save high street by creating ‘level playing field’ with online rivals, Burnham urged

Exclusive: British Chambers of Commerce president tells PM to realign tax system away from favouring internet sellers• How Middleton’s revival could be grist to the mill for Britain’s struggling townsAndy Burnham has been urged...

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Andy Burnham outlines new rules to outlaw ‘rip-off’ private parking fines

Drivers to get five minutes to decide whether to park and 10 minutes to leave after their session endsDrivers will get a guaranteed five minutes to decide whether to park and 10 minutes to leave after their parking session ends...

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UK airlines to be banned from charging parents to sit with children

Planned rule change forms part of Burnham’s bid to crack down on the ‘little charges that add up’Airlines will be blocked from charging parents extra to sit with their children on planes, according to government plans.The new...

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The zero-bills home: how one family is beating the energy price hikes

The Naylors’ four-bedroom home in Milton Keynes acts like a mini-power station after retrofitting solar panels, a battery and a heat pumpClare Naylor paid close attention to how much energy she and her family were using last...

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Healey urged to offer energy support in budget as bills rise 4%

Millions of people in Great Britain face increase from Thursday to an average of £1,723 a year for a typical homeJohn Healey is under growing pressure to offer fresh energy support for households in next month’s budget as...

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Cost of green transition could be spread among UK taxpayers, energy secretary suggests

Miatta Fahnbulleh says Britain must look at how costs are recovered – and that could mean money off billsBillions of pounds worth of green levies could be taken off bills, the energy secretary has said, as the government...

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Rail passengers get automatic right to switch operators for free when trains are cancelled

‘Commonsense change’ looks to end current confusion and put ‘passengers first, not shareholders’ when services are disruptedRail passengers whose trains are cancelled will have the immediate right to travel on other operators’...

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No further energy bills support likely before price cap rise, say UK government sources

Andy Burnham stops short of pledging further help as gas and electricity prices due to increase by 4% in OctoberHouseholds are unlikely to receive further energy bills support before the October price cap, though more targeted...

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