‘Commonsense change’ looks to end current confusion and put ‘passengers first, not shareholders’ when services are disruptedRail passengers whose trains are cancelled will have the immediate right to travel on other operators’...
Read MoreExclusive: Documents reveal water firms have been allowed to advise on how they wish to be held to accountLabour’s new powers for customers to hold water companies to account are a “stitch-up”, campaigners have said, as...
Read MoreNew rules are aimed at protecting people in debt in England and Wales and stopping homeowners being ripped offA clampdown on “rogue bailiffs” has been launched by Andy Burnham amid concerns that vulnerable people are being...
Read MoreAndy Burnham hopes we’ll forget the big stuff if he sorts out our minor frustrations and low-level gripes. Pothole politics hasn’t won me over yet, but I know some changes that couldThis is a vulnerable confession, but I spend...
Read MoreThe prime minister is promising to crack down on ‘rip-off’ business practicesAndy Burnham has announced he will ban fake discounts and make it easier to cancel unwanted subscriptions in an effort to improve life for UK...
Read MoreFrom ticket booking fees to parking, here are six other things he could fixAndy Burnham has announced he will ban fake discounts and make it easier to cancel unwanted subscriptions in an effort to improve life for UK...
Read MoreTreasury says shoppers will get a ‘fairer deal’ as new rules for BNPL credit are introduced on WednesdayMillions of shoppers will enjoy more rights and protections from Wednesday as new rules for “buy now, pay later” take effect...
Read MoreTreasury says shoppers will get a ‘fairer deal’ as new rules for BNPL credit are introduced on WednesdayMillions of shoppers will enjoy more rights and protections from Wednesday as new rules for “buy now, pay later” take effect...
Read MoreMinisters also asked to alter compensation rights and suspend emissions trading scheme amid Middle East warAirlines are lobbying the UK government to relax environmental and noise rules, modify passenger rights and cut taxes on...
Read MoreAlmost 1m UK households are hooked up to heat networks. None had protection from poor service or price hikes … until last month‘If I could move, I would – to a place without a heat network. But I can’t while this debt is hanging...
Read MoreDefending industry over consumers sends ‘really bad message’, says Treasury committee member Bobby Dean Rachel Reeves’ efforts to intervene in the supreme court case on the car finance scandal were “unprecedented and...
Read MoreSome experts are sceptical about the touted benefits to workers from the government’s proposed shake-upAmid all the jargon of the government’s latest announcement on pensions on Thursday, one number will have leapt out: the...
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