Category: Consumer rights

From ticket booking fees to shrinkflation, six other ways Burnham could cut cost of living

The prime minister is promising to crack down on ‘rip-off’ business practicesAndy Burnham has announced he will ban fake discounts and make it easier to cancel unwanted subscriptions in an effort to improve life for UK...

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Airlines demand UK relax noise rules and cut flight tax as fuel shortage looms

Ministers also asked to alter compensation rights and suspend emissions trading scheme amid Middle East warAirlines are lobbying the UK government to relax environmental and noise rules, modify passenger rights and cut taxes on...

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‘Plainly wrong’: London flat dwellers fight shock £200,000 heating bill

Almost 1m UK households are hooked up to heat networks. None had protection from poor service or price hikes … until last month‘If I could move, I would – to a place without a heat network. But I can’t while this debt is hanging...

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Chancellor’s attempt to intervene in car finance scandal branded ‘disgraceful’

Defending industry over consumers sends ‘really bad message’, says Treasury committee member Bobby Dean Rachel Reeves’ efforts to intervene in the supreme court case on the car finance scandal were “unprecedented and...

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UK owners of smart home devices being asked for swathes of personal data

Which? said firms are gathering far more data than needed for products to functionSex and politics: car driver data grab is ‘privacy nightmare’EU unveils ‘revolutionary’ laws to curb big tech Owners of...

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UK retail financial services set for biggest overhaul in 20 years

FCA’s new rules aimed at improving value for money for customers and preventing ‘foreseeable harm’The biggest regulatory shake-up of UK retail financial services for two decades will come into force on Monday...

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UK watchdogs agree on ‘action plan’ to prevent consumers being ripped off

Measures are aimed at preventing companies using rampant inflation to hike prices during cost of living crisisBritain’s watchdogs have agreed to a suite of measures aimed at protecting consumers from being ripped off by...

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