Almost 1m UK households are hooked up to heat networks. None had protection from poor service or price hikes … until last month‘If I could move, I would – to a place without a heat network. But I can’t...
Read MoreDefending industry over consumers sends ‘really bad message’, says Treasury committee member Bobby Dean Rachel Reeves’ efforts to intervene in the supreme court case on the car finance scandal were...
Read MoreSome experts are sceptical about the touted benefits to workers from the government’s proposed shake-upAmid all the jargon of the government’s latest announcement on pensions on Thursday, one number will have leapt...
Read MoreLegislation will be drafted to ensure consumers find it easy to exit unwanted signups and to get a refundCompanies are to be forced to make it “simple and straightforward” for consumers to cancel unwanted...
Read MoreWhich? said firms are gathering far more data than needed for products to functionSex and politics: car driver data grab is ‘privacy nightmare’EU unveils ‘revolutionary’ laws to curb big tech Owners of...
Read MoreFCA’s new rules aimed at improving value for money for customers and preventing ‘foreseeable harm’The biggest regulatory shake-up of UK retail financial services for two decades will come into force on Monday...
Read MoreMeasures are aimed at preventing companies using rampant inflation to hike prices during cost of living crisisBritain’s watchdogs have agreed to a suite of measures aimed at protecting consumers from being ripped off by...
Read MoreGlobal companies like Google, Apple and Amazon could have to pay penalties of up to 10% of their global turnover as government gives competition watchdog more powerMajor tech firms face the threat of multibillion-pound fines for...
Read MorePassengers in some parts of the network face far higher mark-ups to travel at busy timesTrain fares in England and Wales to rise by 5.9% despite poor service Campaigners are calling for an end to the “peak fare rip...
Read MoreA tribunal ruling may let parents and carers reclaim backdated charges from the tax officeHMRC is facing calls to refund thousands of people it chased for extra tax payments as a result of its controversial high income child...
Read MoreBorrowers still trapped into paying 5%-plus rate with inactive lenders that do not offer cheaper dealsMortgage borrowers trapped on interest rates of more than 5% say they are “disappointed, distressed and betrayed”...
Read MoreSome UK households in line for hefty refunds of up to £1,000 if new Ofgem plans go aheadThe energy regulator could soon call on suppliers to hand £1.4bn in customer credit back to households under plans to stop...
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The European media giant Axel Springer has scuppered the