Category: Consumer rights

UK owners of smart home devices being asked for swathes of personal data

Which? said firms are gathering far more data than needed for products to functionSex and politics: car driver data grab is ‘privacy nightmare’EU unveils ‘revolutionary’ laws to curb big tech Owners of...

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UK retail financial services set for biggest overhaul in 20 years

FCA’s new rules aimed at improving value for money for customers and preventing ‘foreseeable harm’The biggest regulatory shake-up of UK retail financial services for two decades will come into force on Monday...

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UK watchdogs agree on ‘action plan’ to prevent consumers being ripped off

Measures are aimed at preventing companies using rampant inflation to hike prices during cost of living crisisBritain’s watchdogs have agreed to a suite of measures aimed at protecting consumers from being ripped off by...

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Major tech firms face hefty fines under new digital consumer bill

Global companies like Google, Apple and Amazon could have to pay penalties of up to 10% of their global turnover as government gives competition watchdog more powerMajor tech firms face the threat of multibillion-pound fines for...

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Campaigners call for end to ‘peak fare rip off’ on trains in England and Wales

Passengers in some parts of the network face far higher mark-ups to travel at busy timesTrain fares in England and Wales to rise by 5.9% despite poor service Campaigners are calling for an end to the “peak fare rip...

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Child benefit: HMRC faces calls to refund thousands of taxpayers

A tribunal ruling may let parents and carers reclaim backdated charges from the tax officeHMRC is facing calls to refund thousands of people it chased for extra tax payments as a result of its controversial high income child...

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‘I was told it was as safe as houses’: savers owed thousands as firm fails

Britons are out of pocket despite being told they would get double-digit returns from German companyIt was, according to her financial adviser at the time, “a real winner” and as safe as houses. So, almost seven...

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